| GENERAL POLICIES Prices and availability are subject to change. When requesting a specific service professional, please remember that we do our best to accommodate your scheduling needs, but appointments are subject to their availability. If you are unable to make your appointment within 15 minutes of your scheduled time, we retain the option to reschedule you for the next available time, or shorten your service if possible. If you are having a chemical service done on your hair and are wearing something you do not want to risk being ruined, please change into a smock. Lockers are provided upon request, however, we are not responsible for loss or damage to personal belongings. Although we stand behind our work, no cash refunds are given for services. Chemical services are guaranteed up to two weeks. We regret that we cannot guarantee permanent waves on children under the age of 12. Please give us 24 hours' notice if you need to cancel or reschedule your appointment. SPA PACKAGES & POLICIES For groups of three or more, a minimum of three weeks notice is needed for scheduling purposes. While every effort will be made to schedule all services requested, there may be times when a technician or service is unavailable. If you would like help in selecting services, feel free to ask any member of The Artemis team. Gift cards and Spa packages are available by phone, internet, or in person. Prices and availability are subject to change. Gift Cards are available through our front desk and are available for any combination of services or dollar amount. Gift cards must be present at the time of transaction and we are unable to make exceptions. Artemis is not responsible for lost or stolen Gift Cards. GROUP/PARTY POLICIES We require all groups/parties to be held with a credit card. For parties of three or more, a five day notification of cancellation is required. Cancellation or failure to arrive for booked services may result in a fee charged to the credit card on record. PROMOTIONS Special offers cannot be combined with coupons. |